Bring the website, the goal and the part that is not working. We’ll help identify the clearest place to begin.
The calendar opens in a new tab. Pick a time and add a few details so the team can prepare.
Thank you for choosing Underdog Solutions as your Shopify store design partner. We received your information and signed acceptance. Watch the welcome video below, then keep an eye on your inbox for the next step.
The welcome video explains how the engagement starts, what the team needs from you and how to arrive prepared for the first working session.
Choose a quiet place and take note of questions you want the team to cover.
Your form includes package selection and a signed agreement. Payment clearance and onboarding confirmation happen as separate steps.
The team checks your contact details, selected package, goals and agreement information.
If payment is still required, follow the secure checkout or payment instructions provided after submission or by email.
You will receive confirmation of payment status, your executed agreement and the onboarding instructions that apply to your engagement.
Once payment clears and onboarding is scheduled, the team confirms your start and begins gathering the access and inputs needed for the work.
You do not need to send passwords by email. Gather the information below so the team can guide you through secure access during onboarding.
Know which products, collections or customer groups the store should lead with.
Bring two or three stores whose look, product pages or checkout experience you want us to learn from.
Identify who controls your Shopify account, domain, apps, payment settings and Analytics.
Be ready to discuss the sales, order value or conversion outcomes the store should support.
If a confirmation email does not arrive, payment is unclear or you need to correct submitted information, contact Underdog Solutions directly.
Never send passwords, payment details or other sensitive account information by email.